In this talk, we’ll explore how multi-agentic systems—where autonomous AI agents collaborate to handle complex workflows—can revolutionize IT operations by automating repetitive tasks, reducing human error, and improving efficiency. We’ll dive into real-world applications, like SaaS license management and shadow IT detection, showing how Corma leverages this approach to streamline IT governance and cut costs. Finally, we’ll discuss the future of IT ops, where human oversight and AI-driven automation work in tandem to create smarter, more adaptive systems.