Key Features:
- RMM (Remote Monitoring & Management): Real-time monitoring, automated patch and update management, remote access, and software/hardware inventory.

- PSA (Professional Services Automation): Centralized management of support tickets, tracking of service time, billing, and management of customer contracts.

- Built-in AI (Atera Copilot): Generation of automated scripts, ticket summaries, and IT diagnostic assistance.

- Analytics & Reporting: Customizable dashboards to evaluate support performance and equipment status.